Annual CCASA Information Day
Friday 15th April 2016 – Barossa Valley
CCASA held their Annual Information Day and AGM at the Greenock Cemetery and Community Hall in the Barossa Valley on Friday 15 April 2016, with a sponsor’s dinner at the Barossa Novotel the evening prior.
The 2016 Information Day took a different approach by holding concurrent sessions with a Cemetery Operations stream held outside in the Greenock Cemetery and a Cemetery Administration stream inside the Greenock Community Hall. The day concluded with a visit to the privately owned Seppelts Family Mausoleum.
This year’s topics presentations covered:
- implementation of the Burial and Cremation Act 2013
- highly topical burials on private land
- cemetery symbolism and imagery
- a tour of the Greenock Cemetery looking at cemetery markers and their significance Open Grave – solution to WHS Risk
- Machinery demonstration from Wacker Neuson
A post Information Day satisfaction survey revealed the new format with concurrent streams to be a resounding success, although difficult for some as they had to choose between topics and ultimately miss one that was as interesting as the other. There was a pleasing turnout with 89 people travelling to the Barossa to attend. Next year’s Information day is set to be held in Adelaide with some night tours of West Terrace.
Darren Leuders Customer Service Award
Each year at the Information Day, the winner of the Darren Leuders Customer Service Award is announced. The award is presented in memory of Darren Leuders to ‘any employee of a CCASA member who has performed above and beyond the call of duty in providing excellence in customer service.’
The award is kindly sponsored by Phoenix Foundry and the Australasian Cemeteries & Crematoria Association (ACCA).
The Winner of the 2015/16 Darren Leuders Customer Service Award is David Manders.
David is the current Honorary Curator of Willunga Catholic Parish Cemetery. This is a volunteer unpaid position that David has held for more 20 years. David is a very worthy winner as his colleagues and community members note that he makes himself available above and beyond what is required to help families at an emotional stage in their lives. He is professional and compassionate at all times.
Special thanks goes to our sponsors, Phoenix Foundry, Life’s Memories, Arrow Bronze, Nalty Memorials, SD Tillett Memorials, Everlon Bronze, Wacker Neuson and Ridley Armstrong Consulting.
Pictures from the 2016 Information Day